Byram Healthcare Return Policy

Byram Healthcare Return Policy

We want to ensure you receive your products as prescribed and ordered according to the care plan your health care professional recommends.  Please refer to our returns policy below for specific information and requirements regarding RGAs (Returned Goods Authorizations).

returns and refunds

15-Day Return Goods Policy (RGA)

PLEASE CALL 1-877-90-Byram WITHIN 15 DAYS OF PURCHASE DATE and have your package information available to discuss the return policy with a representative and receive a returned goods authorization (RGA).

NO RETURNS OR EXCHANGES will be accepted or credit issued for a) items not returned in original packaging, b) unauthorized returns (ie no RGA), and c) any of the following products:

  1. Continuous Glucose Monitor (CGM) Sensors
  2. Wound Care Supplies
  3. Breast Pumps
  4. Personal care items (ie, stocking & garments)
  5. Custom Cut Items
  6. Special Orders (non-stock items)
  7. Sterile Packages
  8. Unsealed Equipment
  9. Bioderm