15-Day Return Goods Policy (RGA)
PLEASE CALL 1-877-90-Byram WITHIN 15 DAYS OF PURCHASE DATE and have your package information available to discuss the return policy with a representative and receive a returned goods authorization (RGA).
NO RETURNS OR EXCHANGES will be accepted or credit issued for a) items not returned in original packaging, b) unauthorized returns (ie no RGA), and c) any of the following products:
- Continuous Glucose Monitor (CGM) Sensors
- Breast Pumps & Breast Pump Accessories
- Personal Care Items (ie, stocking & garments)
- Custom Cut Items
- Special Orders (non-stock items)
- Sterile Packages
- Unsealed Equipment
- Bioderm
- Oral Nutrition
Refund Process
Byram Healthcare has partnered with PNC Bank to process refunds. Patients can now select their preferred refund method through PNC ePayments: direct deposit, Zelle, paper check, or debit card.
